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Terms and Conditions

Natural matter content, which includes all names, logos, images, pictures, articles and icons, information, regarding or relating to natural matter, its products and services will not be liable for any damages to do with health, fitness, dieting or any other related item, or any damages arising from use of information or loss of use, data or profits, whether in contract, negligence orany other action, arising from or in connection with the use of natural matter and all that natural entail.

Natural matter does not ensure that functions and procedures contained in natural matter content and on the site will be uninterrupted or error free, that defects will be corrected, or that natural matter or the server that makes it available are free of viruses or bugs.

Natural matter has tried to ensure that information and currency provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information and currency.

Names, images, pictures,articles and logos identifying the natural matter company and their products and services are subject to copyright, design rights and trade marks of thecompany. You may not republish, rework or copy, content in any way except for your own personal, non-commercial use.

Natural matter does not accept liability for any loss (direct, indirect or consequential), which may arise from reliance on information contained in the Web Site or in respect of any error or omission.

Prices and listings

We try to make sure that the prices and information on our listings areaccurate, however, we will need to validate the price before we process your order. If we are unable to supply a particular item, which you have ordered, or if the correct price for an item is different from the price on your order, or there is a mistake in the listing we will notify you as soon as we can after receiving your order. If this happens, we/you may cancel your order.

Product images featured in our listings are given as a sample for guidance and should not be interpreted as being an exact match. Images are updated regularly to reflect the products appearance as accurately as possible.
for full details on our terms and conditions please contact us.


We want you to be 100% happy with your purchase. If you are not entirely satisfied with your purchase please return the item in its original packaging and we will refund you. To be eligible for a refund, you must return your item to us in the same condition you received it, and the return must be postmarked within one week of receipt. Postage charges for outbound delivery and the returning of an item are borne by you.

Note: Unless the item is defective, all returns will incur a 20% restocking fee.

All goods should be checked upon receipt. If damaged or items are missing you must sign as missing or damaged with the courier. Parcels returned to Natural Matter due to non collection or failed delivery are subject to delivery charges outward to customers location. A return courier fee is applicable on Parcelforce returns + a 20% restocking fee. This is to cover all fees we have incurred through the transaction.

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